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Lifetime Exchange

We’re proud to offer Lifetime exchange on all purchases made from Zaamor Diamonds within India. At any time if you want to exchange your purchased jewellery for any reason, we’ll happily provide you with an exchange or return.

Jewels with studded Diamonds will be exchanged at 85% of current product value.

Jewels with only of Gem stones will be exchanged at 70% of current product value

Jewels with only Plain Gold and Gold Coins will be exchanged at 98% of the prevailing rate of gold as determined by Zaamor Diamonds.

Loose diamonds will be exchanged at 90% of current market value, subject to a value limit of Rs. 5,00,000/-

The prevailing market value will be determined by Zaamor Diamonds. Offer Price (post discounts, if any), displayed transparently on our site on the day of exchange. 

All requests for exchange should be accompanied by original bill and certificate. In case of non-availability of the same, the exchange product will be re-submitted for certification and customer has to bear the certification cost as per actual.

Any piece of jewellery/solitaire purchased from Zaamor Diamonds, if altered by any other jeweller/craftsman/designer would not be covered under our exchange policy.

While exchanging, if the new product value is higher than the purchased product, customer will have to pay the difference between the new product and the purchased product. In case the new product value is lesser than the old product value, the difference will be held as a credit for future purchase.

While exchanging, if any coupon, discount or promotion codes were used for a purchase, the value equivalent to the coupon, discount or promotion codes, will be reduced as applicable.

Zaamor Diamonds reserves, the right to determine the lifetime exchange value of the product based on the Quality Inspection and the right to change the terms and conditions listed above at any time.